Frequently Asked Questions
Everything you need to know about our premium meats and farm-fresh goods.
How do you ensure the meat stays fresh during shipping?
All orders are vacuum-sealed and shipped in insulated coolers with dry ice or gel packs to maintain optimal temperature throughout the journey.
What is the typical shipping timeframe for orders?
We typically process orders within 1-2 business days. To avoid weekend transit, orders placed late in the week may ship the following Monday.
Where does Tillman's source its meat from?
We take pride in sourcing our meats from local farms and trusted regional suppliers who adhere to strict standards for quality and humane treatment.
Can I return food products if I change my mind?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with quality or damage, please contact us within 24 hours of delivery.
Do you offer custom cuts or bulk ordering?
Yes, we specialize in custom butchery. Please contact our store directly for bulk pricing on whole, half, or quarter sides of beef and specific custom cut requests.
How should I store my meat once it arrives?
We recommend transferring your items to the freezer immediately if not consuming within 48 hours. Vacuum-sealed meats can last up to 12 months in the freezer.